An incremental or ‘all-or-nothing’ approach to Automation?
Automation is transforming the telco industry by streamlining processes and freeing up precious resources. There are two approaches currently being taken by CSPs: ‘all-or-nothing’ or
Automation is transforming the telco industry by streamlining processes and freeing up precious resources. There are two approaches currently being taken by CSPs: ‘all-or-nothing’ or
The telco industry knows that AI is essential for supporting 5G and for unlocking the significant B2B and B2B2C opportunities operators are targeting.
The road to automation isn’t an ‘all-or-nothing’ journey – and you don’t need to wait for AI to mature to automate key processes
DPD’s rogue chatbot that was encouraged to swear at a customer and create a poem about how bad the company is illustrates the dangers
There is a misconception that automation needs to be a an ‘all-or-nothing’ transformation project. This is simply not the case – automation can be introduced
Managing staff access to data is a key contributor to security protocols for service providers – how can you automate this to ensure compliance